Lisa M. Rettig (HRM'04)

by Kim Miller / December 2019

     Lisa Rettig (HRM’04) impacts and is impacted by something very important—people.
     From the beginning of her time in business, to her family and friends, to her current role as Senior Vice President and Director of Human Resources at Citizens National Bank (CNB), people have been catalysts for her journey.     
     In 2000, Lisa was working part-time at Bank One (now Chase Bank) when she received the opportunity to work in training and HR related tasks. “I enjoyed that position, and I had great mentors at the Bank who helped and encouraged me to further my education and experience.”
     So, Lisa studied for the Professional in Human Resources (PHR) exam in a small group setting on Rhodes’ campus led by John Gaeth, who was the Human Resources Director for Rhodes at the time, and who passed away in August of this year. After she received her PHR certification from the HR Certification Institute (HRCI), she decided to pursue her associate’s degree at Rhodes State.

         “I had really enjoyed studying for the exam and being back in the educational mode, so I decided to enroll at Rhodes,” she said. “Rhodes State was very affordable and convenient for me as I lived in Lima and worked in Findlay at the time. Since that time, I have also obtained my SHRM-CP certification.”
     Asked what she would tell a Human Resources professional coming behind her at Rhodes State, she said, “I was very happy with the education I received at Rhodes State and the expertise of the faculty. My associate’s degree, obtained locally, was just the impetus I needed to advance my career without the challenges of a bigger campus or a long commute.” She emphasized, “Stay local!”
     Inspired by her mentors at the Bank, her instructors and guides at Rhodes State, and her own thirst to make a difference, Lisa soon found herself in bank leadership. In summarizing her role, over and over again, she placed value on the people all around her. “I owe a lot of my success to generous supervisors and managers who were willing to teach me, spend time with me and encourage me,” she said. “I was curious about the ‘how and why’ of the business world, and, in particular, the ‘how and why’ of our most valuable assets, our employees.”
     Citizens National Bank will be celebrating its 100 year anniversary in 2020. Lisa says, “the Bank’s success is due to the forward-thinking of its current and previous leaders, and I am very happy to be a part of that team!” Lisa’s current role at CNB encompasses more than traditional HR. Citizens Bancshares, Inc. transactions and Employee Stock Ownership (ESOP) administration also play a large role in her daily responsibilities.
     “I’m most grateful for the opportunity to work here. I feel both my previous and current mentors, coupled with my Rhodes State education have helped me to be successful in my position,” she expressed. You can almost see the smile on her face as you read about Lisa’s value to and for the people she impacts at Citizens National Bank.

     The same goes for her family and friends. “I live in Lima with my husband, Ed and our Shih-Tzu, Irish. We have 2 children, Rob and Jennifer. Jennifer is married to Andrew Reitz and they have a beautiful 4 yr. old, Caroline, who is very special to all of us. I enjoy get-togethers with our families and friends, and travel.”
     In fact, it was an impact-ful time in her family that connects Lisa so powerfully to Rhodes State.
     She remembers, “During the time I was studying at Rhodes, my father was very sick. It was hard to juggle emotions, work, education, children and a sick family member. I will never forget the kindness of the instructors who allowed me extra time to complete an assignment, take a test, or just come in for some extra one-on-one education when I struggled with a concept or idea. A special ‘thank you’ goes out to Brenda Rizor, who was Chair and Assistant Professor of Management and Marketing, who helped and encouraged me to pursue my education.”
     People who guided her, people who worked with her, people who impacted her, people whom she impacted, people on her journey…are the joints that make Lisa’s story move forward.
     We are proud that Lisa Rettig’s path wound through Rhodes State College.